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If you find your bin has not been emptied this week, please let us know by completing the form below and we will make arrangements to collect your bin as soon as possible.

You can check your bin day with our bin collection day lookup facility


Do not report a missed bin if:


  • You did not put your bin out before 6.30am on your scheduled collection day
  • Your bin contains incorrect materials or is too heavy (your bin will have been tagged). You must remove any incorrect materials or heavy items from your bin for your next scheduled collection or we will not be able to empty it.

NB Please report missed bins within 48 hours of your collection day, and after 4pm on the collection day itself.

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